Returns and Exchange
Returns & Exchange Policy
We hope you are happy with your purchase however, if for any reason you are unhappy with a product ordered, please return the unused product in its original packaging, including tags still attached, within 14 days of receiving of your order.
Proof of purchase and the returns form filled out, must be included in your return, in order to obtain a full refund or exchange.
Please note you are responsible for return postage and any loss or damage to the products in the process of return. We recommend using an insured delivery service.
Refunds will be made within 20 days of the date we receive the return and will not include the postage and packaging costs.
All of our products are carefully checked over before sending out to our customers, but if you receive a product and it is damaged or faulty then please return the goods with proof of purchase, returns form filled in with detail of fault / damage, within 14 days of receiving them.
An exchange will be given as quickly as possible, but if this is not an option, you can either opt for an exchange for another item of the same value or for a refund.